Crisis Commander

Crisis Commander in use by organisations in over 32 countries

Every year organisations around the world become aware of the need to prepare for disruptions. Accordingly the number of organisations managing business continuity programs is steadily increasing...

The challenge
Natural disaster, emergency incident, IT systems failure, product recall, the impact of terrorist or criminal activity, damage to reputation or brand-name; a crisis means different things to different people; what is common however, is the need to react and manage your way back to normality as quickly as possible.

The solution
Crisis Commander our award winning Business Continuity Planning, Emergency Notification, Incident Management and Crisis Communication solution reduces the time between knowing about a mission critical situation and doing something about it. Whatever procedures you have in place to deal with a crisis situation or unplanned business disruption, Crisis Commander enables the right people to put them into action faster, more easily, with absolute reliability, leading to improved operational efficiencies and informed decision making.

Coordinates response efforts and event logging framework
The use of Crisis Commander as an incident management system allows a generic framework to be implemented to facilitate the response, coordination and event logging between different levels of management, individuals or departments within an organisation. Crisis Commander also enables contingency managers to effectively manage and collaborate with all their crisis response and business recovery teams in real time, regardless of their location or the cause of the incident.

Promotes free flow of information, informed decision making for faster incident resolution
Crisis Commander's principal purpose is to ease the free flow of communication between multiple teams and multiple locations. Using a real time communications platform, it ensures that all personnel involved in the Incident response have access to the same information at the same time. Crisis Commander provides the flexibility to prompt the appropriate level of response depending on the type of incident being managed: ensuring that departments, teams or individuals are aware of their role and can achieve coordinated, more informed decision making and faster resolution of the incident.

Cost efficient and easy to use
Crisis Commander is the tool that allows you to easily and efficiently manage robust, comprehensive crisis and business continuity plans. Crisis Commander has been used around the world to cope with business interruptions, natural and man-made disasters. Crisis Commander is easy to use and cost effective, making an appropriate solution for organisations of all sizes.

Developed by experts in the USA and Europe
Crisis Commander is the result of a contingency planning needs based cooperation between North American and European business continuity professionals. The combination of software designers and business continuity expertise has resulted in an award winning innovative business continuity management solution with geo-dispersed top-tier hosting at sites in the European Union and United States of America.

Crisis Commander Principles

• A simple and easily accessible secure solution
• Integrated emergency communication system
• Efficient management and coordination of multiple events at several locations
• Work-flows using a flexible checklist format
• Easy task and to-do list creation
• Places the right information in the right hands at the right time
• Logs all information in real-time
• Allows the sharing and version control of all documents
• Independent of other corporate IT systems or internal infrastructure
• Registered with the UK Information Commissioners Office (Data Protection Act 1998)